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Genpact Walk-in Drive | Voice Process | Spot Offers Job

Genpact Walk-in Drive | Voice Process | Spot Offers Job

Full Time
Category : Customer Servies Salary : ₹3,500,000 Experience(s) : 2 Year


• 0 to 2 Yrs • Rs 1.5 - 3.5 Lakh/Yr • Gurgaon • Skills:Customer Service • Other Skills:InboundCustomer SupportUK ShiftsAUS ShiftsCollectionsUS ShiftsOutbound ---------------------------------------------------------------------------------------------------------------------------------------------------------------------

About Genpact

Genpact (NYSE: G) stands for “generating business impact.” We architect the Lean DigitalSM enterprise through a unique approach that reimagines our clients’ middle and back offices to generate growth, cost efficiency, and business agility. The result is an advanced operating foundation across a range of functions such as finance and procurement, financial services account servicing, claims management, regulatory affairs, and industrial asset optimization. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500 – and of those, over 10 are in the top 25. Genpact’s expertise is focused on key vertical industries including retail and commercial banking, financial services, capital markets, insurance, healthcare, life sciences, consumer goods/retail, high tech, and industrial manufacturing. Genpact began in 1997 as a business unit within General Electric – and this heritage contributes to our deep understanding of process. As GE made Lean pervasive, Genpact has applied this same industrial engineering ethos to business processes operations. Built with this single-minded passion for process science and operational excellence, Genpact’s patented Smart Enterprise Processes (SEPSM) methodology helps companies reimagine how they operate by integrating effective Systems of EngagementTM, core IT, and Data-to-ActionTM Analytics – resulting in Intelligent OperationsTM for our clients. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company (NYSE: G). Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$ $491.90 million to 70,000+ employees and annual revenues of US$2.28 billion as of December 31, 2014. Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Genpact generates impact quickly because of our more than 17 years of business domain expertise and experience running complex operations for more than 800 large companies – learning from the feedback loop of such extended enterprises and driving our focus on what works and making transformation sustainable. We transform our clients' business, including helping them drive business impact with their digital investments through our Lean Digital approach that combines digital process-centric technologies, design thinking methods focused on the end customer, and Lean principles. We remain loyal to our heritage of operational excellence as an extension of our clients’ business – reflected by what we believe are the best client satisfaction scores in the industry. Genpact’s experienced management team drives client partnerships personally and oversees global operations in 25 countries around the world, with a main office in New York City where key executives and corporate functions are based.

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Job Description

Genpact Walk-in Drive | Voice Process | Friday   Venue : Auditorium, YMCA tourist Hostel , Gate Number -1 , Jai Singh Road , New Delhi, Near Bangla Sahib. Date : 21st Nov 2015 | Saturday| (11:00 am to 3:00 pm )  Dear Candidate, We are having a WALK-IN drive for below mentioned profiles:- 1. Domestic Customer Support  Work Location – Gurgaon Shift Timings- Day Shifts Process Nature : Solving Customer Queries. Qualification Required : Any Graduate except technical graduates 2. Australian Process  Work Location : Gurgaon Shift Timing : AUS Shifts Process Nature : Providing interface between the company and customers. Qualification Required : Any Graduate/ Pursuing candidates can also apply. 3.UK Based Collection Process  Work Location : Gurgaon Shift Timing : Rotational (12pm to 12am) Any 9 hours in b/w Process Nature : Handeling Customer Calls (Inbound)
Qualification Required : Any Graduate/ Pursuing candidates can also apply. 4. US Based Collection Process  Work Location : Gurgaon & Noida Shift Timing : US Shifts Process Nature : Handeling Customer Calls (Outbound/Inbound) Qualification Required : Any Graduate / Pursuing candidates can also apply. Contact Person – Babusha (9654498010)  Email ID –  ” Candidates can directly walk-in to the interview venue” Mention ” Babusha” on the resume as reference (MANDATE)  Regards, Babusha HR-Genpact Direct Hiring

  • Functional Area:Customer Service (Domestic), Customer Service (International)
    • Industry:BPO / Call Center

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