Job Description :

(Hardware & Customer/Tech Support Voice Process):

International Voice Hardware Support & Customer/Tech Service Process

Troubleshooting & Remote Support to International Clients over the phone

Handling technical queries & repair of IT Hardware devices & Networking Solutions (Internet, LAN, WIFI, Router etc.)

Inbound premium opening (No Outbound Scam or Sales)

Candidate should possess excellent communication skills in English with ability to manage customer conversation ensuring confidence, clarity and ability to build rapport for Voice Process

Candidates should be ready to work 5 days/week with 2 Week Offs (rotational)

Should be flexible to work in Night Shifts, as per business requirement

Employee Facilities Provided:

24*7 Cafeteria / Gymnasium / Concierge desks / Recreation facility etc.

Round the clock transport facility provided (as per company policy)

SEED Program Opportunity to continue further studies while being a part of Wipro

Eligible to apply for Vertical Movement(IJP) after completion of 18months in Wipro

Eligible to apply for in Wipro Technologies after completion of 24 months in Wipro BPS

Performance linked incentives, attendance incentives etc.

Best Training provided- New Hires to Development Training

Salary: Gross Annual Rs.1,40,000 to Rs.2,70,000 Lac (Lucrative Incentives + Both side Pick & Drop)

Job Location: Kolkata

Interview Location: Wipro, Gate No-2, Plot No. 8, Block DM, Sector V, Salt Lake City, Near Karunamoyee

Interview Date & Time: Monday-Friday (10 am to 3 pm)

Interview reference: PALLABI – LPT

Documents Required:

Updated, Printed Resume

1 Passport Size Color Photograph

Photo ID & Address Proof in Original, Along with 1 Photocopy each

Educational Qualification & Work Experience Documents (If Any) In Original

Print-Out of this Email

Keyskills

Desired Candidate Profile

Education-

Fresher & Experienced candidates (18-45 years of age)

Undergraduates & Graduates, both are eligible

BE/B.TECH (Only EEE, CSE, ECE and Instrumentation) are eligible

Knowledge of basics of computer- MS Office(Word/Excel/Power Point) preferred

CA, CS, M.Tech, MCA, B.Pharma, M.Pharma, B.Ed, LLB etc. (or equivalent) are NOT eligible

Candidates pursuing any regular course or any of the above course are NOT eligible

Candidates pursuing or completed Distance MBA/PGDM are eligible

Ready to work in Night Shifts

Interested Candidates please feel free to contact:

Pallabi Mondal

Talent Acquisition

8336969883/(033)-4461-4310

or mail your resume at pallabi.mondal1@wipro.com