Job Detail

Urgent vacancy for Inbound Tech Support Process

tech support

ADEEBA E SERVICES PVT. LTD
Kolkata
Full Time
Category : Tech Support Salary : ₹25,000 Experience(s) : 1 Year

Overview

About ADEEBA E SERVICES PVT. LTD

Adeeba e-Services is a leading provider of International business and technology services. We combine a passion for client satisfaction and innovation. We provide inbound technical services and web designing and development services 24*7 .

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Job Description of Technical sales executive(TSA)
Urgent vacancy for Inbound Tech Support Process
Looking for immediate joiners
• Salary Range 15000/- to 25000/-
• Huge Incentives
Godrej Genesis, Room No 602, 6th Floor, EP Block, Sector V, Salt Lake City, Kolkata, West Bengal 700091
Responsibilities and Duties
• Handling incoming calls & selling technical support subscription plans to the customers.
• Interact with the customers to resolve their queries related with hardware/software issues.
• Taking inbound calls from customers regarding their pop up issues,
• Taking remote access of customer’s computer & diagnosing the problems
• Convert the customer calls into sales
• Will be responsible for ATTAINING daily, weekly and monthly Sales Targets
Required Experience, Skills and Qualifications
• Excellent communication & convincing skills with fluency in English
• Candidates with minimum 6 months experience in inbound Tech Support can apply.
• Candidate should be flexible working with Night Shift
• Candidate should have an enthusiasm to learn and earn.
• Candidate must know how to take the transfer and make a sale.

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