Job Detail

Urgent Hiring for International Voice Process

Genpact Internation BPO - Open - 20

Category : Telecalling/Telemarketing Executive Salary : ₹375,000 Experience(s) : 0 Year


Venue: Genpact, 22-A, Sector-18, Udyog Vihar, Gurgaon, NH-8, Haryana. Nearest metro station : IFFCO CHOWK Landmark : Near Airtel Building 30th jaunary - 4th february , 2017 Timings : 10 a.m. - 4 p.m. Contact Person : Eshitaa Rastogi @ , 8178837234

About Genpact

Genpact (NYSE: G) stands for “generating business impact.” We architect the Lean DigitalSM enterprise through a unique approach that reimagines our clients’ middle and back offices to generate growth, cost efficiency, and business agility. The result is an advanced operating foundation across a range of functions such as finance and procurement, financial services account servicing, claims management, regulatory affairs, and industrial asset optimization. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500 – and of those, over 10 are in the top 25. Genpact’s expertise is focused on key vertical industries including retail and commercial banking, financial services, capital markets, insurance, healthcare, life sciences, consumer goods/retail, high tech, and industrial manufacturing. Genpact began in 1997 as a business unit within General Electric – and this heritage contributes to our deep understanding of process. As GE made Lean pervasive, Genpact has applied this same industrial engineering ethos to business processes operations. Built with this single-minded passion for process science and operational excellence, Genpact’s patented Smart Enterprise Processes (SEPSM) methodology helps companies reimagine how they operate by integrating effective Systems of EngagementTM, core IT, and Data-to-ActionTM Analytics – resulting in Intelligent OperationsTM for our clients. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company (NYSE: G). Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$ $491.90 million to 70,000+ employees and annual revenues of US$2.28 billion as of December 31, 2014. Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Genpact generates impact quickly because of our more than 17 years of business domain expertise and experience running complex operations for more than 800 large companies – learning from the feedback loop of such extended enterprises and driving our focus on what works and making transformation sustainable. We transform our clients' business, including helping them drive business impact with their digital investments through our Lean Digital approach that combines digital process-centric technologies, design thinking methods focused on the end customer, and Lean principles. We remain loyal to our heritage of operational excellence as an extension of our clients’ business – reflected by what we believe are the best client satisfaction scores in the industry. Genpact’s experienced management team drives client partnerships personally and oversees global operations in 25 countries around the world, with a main office in New York City where key executives and corporate functions are based.

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Venue: Genpact, 22-A, Sector-18, Udyog Vihar, Gurgaon, NH-8, Haryana.

Nearest metro station : IFFCO CHOWK

Landmark : Near Airtel Building
30th jaunary – 4th february , 2017

Timings : 10 a.m. – 4 p.m.

  Contact Person :

                       Eshitaa Rastogi @  , 8178837234


              Mention “ESHITAA” on the top of resume as reference.

Skills Required:  

Candidate (both freshers and experienced) with excellent communication skills require.
Candidate should be able to handle the pressure.
Experience in International Voice would be an added advantage
Candidate should be time flexible.

Education Qualification: B.Tech, B.C.A., B.E, B.Sc, BA, B.B.A, B.Com or any Grad, Undergraduates, Dropouts

Job Description:


Its a B2C collections , with lucrative incentives.
Review accounts and call on delinquent customers.
Receive phone calls to collect / resolve delinquent customer queries.
Shift Window: 6 p.m. – 6 a.m.(any 9 hours) (US Shift) , 12 noon – 12 pm (any 9 hours) (UK Shifts)
Work Location: Gurgaon

Customer Service For Credit Cards

Handle card and banking Queries.
Provide Support in inbound call center.
Shift Window: 3 a.m. – 3 p.m. (Australian Shifts)
Work Location: Gurgaon

Interested candidates can contact Eshitaa Rastogi at 8178837234 or mail in their resume at or can directly come to the above venue.

Carry 2 copies of updated resume, 2 passport size photograph and 1 valid government ID proof (Election card, PAN card).

Note – Mention Eshitaa on the top of resume as reference.

Salary: INR 1,75,000 – 3,75,000 P.A
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Telecalling/Telemarketing Executive
Role: Telecalling/Telemarketing Executive

International Voice ProcessUS ShiftCustomer ServiceCall CenterInboundCallingCommunication SkillsAustralianCredit CardsEducational QualificationoutboundGenpactinternational voiceInbound callingoutbound callingWalkinBPO

Desired Profile

Education:UG -Any Graduate
PG – Any Postgraduate
Doctorate – Doctorate Not Required

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