** Copy of this Job Posting is MANDATORY to attend interview**
- Candidate will be involved in Providing Voice & E-Mail Technical Help Desk Services support to IBM Internal End Users and External Commercial Account End Users across North America, EMEA & AP.
- Candidate require you to handle inbound calls / emails / chats regarding technical issues for end users.
Work Location: Hyderabad
Shifts will be 24×7 in nature and can vary depending on geographies supported
Bachelor’s Degree/ Diploma ( 15 Years + education )
- Bachelor’s Degree
- Proficient knowledge in Connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
- Proficient knowledge in Understanding of operating systems, Windows 2000/NT/XP configuration options and troubleshooting
- English: Fluent
Venue Details: (HYDERABAD)
IBM India Pvt. Ltd
Survey No 64, APIIC Software Layout, Raheja IT Park, Phase 2, Madhapur, Hyderabad, Telangana 500081
Contact Person – Padmaja
Interview Time – 11 AM till 3 PM
Interview Date – 25, 26, 27, 28, 29 & 30th July 2016
MANDATORY DOCUMENTS TO BE CARRIED BY APPLICANTS AT THE TIME OF INTERVIEW.
- Updated Resume
- Copy of this Job Posting
- Photo Id proof (PAN Card or Passport or Voter’s Card or Driving License or Adhar card) – Original
- Highest Qualification Mark Sheets – Soft copy
- Offer Letter / Relieving letter – for experienced candidates – Soft copy.
PLEASE DO NOT CARRY BAGS / BACK PACKS AS THEY ARE NOT ALLOWED INSIDE THE IBM PREMISES
IBM India Recruitment Team
NOTE – WALKIN’S WILL NOT BE HELD ON DECLARED GOVT HOLIDAYS
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary: Not Disclosed by Recruiter
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(Technical)
Role: Associate/Senior Associate -(Technical)
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