Overview
Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Inbound Tech Sales Process
Taking inbound calls with computer issue from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.
Adeeba E-Services Pvt. Ltd. Is an International Contact center based out of India and US. The company caters to offshore consumers and business entities through Telemarketing services since 2014 within a short span of time the company has built its foundation on high level of customer satisfaction and unmatched services and support functions, in consonance with trust, accountability and reliability of our own products and technical services , which has not only enhanced the performance of our in house talents but also increased the productivity of the company and its related products through research and development by fraction or two day after day. It has claimed the single point of platform for all solutions to our customers with continual deliverance in IT enable support systems.
Adeeba currently hiring for Inbound Tech Support Process in the position of Sr.Tech support Associate/Executive/CCE/Supervisors/on call closers.
Fixed Salary on 1st of every month
Huge daily/monthly basis incentives
Candidate must have experience in Outbound Tech process for minimum 6 months.
Must know how to close their own calls
Must be confident of pitching the customers about the service packages and take the payment.
6 days working with one roaster week off
24 paid leaves+birthday leave+comp offs
Shift Timing: 8:30pm-6:30am
Kindly Note: NO FRESHERS AND DOMESTIC BPO EXPERIENCED CANDIDATES ARE APPLICABLE
Contact:Devopriya(HR) @ 7059753939 for further queries
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