Job Detail

Sitel Gurgaon is Hiring for UK Voice Process

Sitel India Limited

SiTEL
Gurgaon
Full Time
Category : Associates/Sr.Associates (Non-Tech) Salary : ₹325,000 Experience(s) : 0 Year

Overview

Contact Sumit/Kajal Sitel India Limited Sitel India Pvt. Ltd 12th floor, Block A3, IT/ITES SEZ of M/s DLF Ltd Near Star Mall, Sector - 30 GURGAON,Haryana,India 122001 Telephone 91-124-665-8215 Website http://http://www.sitel.com

About SiTEL

About Sitel The challenge for most organizations is that the design and management of customer experience is not their core expertise. At Sitel, it's what we love most and do best. And it's not just about cost cutting and process efficiency. As customer relations experts, we are also better positioned to help you improve the whole experience of your customer with your brand using the most appropriate channels and communication methods. Our Businesses With over 27 years of industry experience, we are the leading global business process outsourcing provider of customer care and complementary back-office processes. Sitel's clients, many of the largest and well known brands in the world, have selected and continue to partner with Sitel for one reason: Sitel delivers the results they want and expect. Our People Sitel's 58,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. But more important, Sitel associates become an extension of our clients' brands by understanding their objectives, embracing their culture and taking ownership of their customers. Infrastructure and Solutions Sitel's solutions span 120+ domestic, nearshore, and offshore centers in 23 countries across North America, South America, Europe, Africa, and Asia Pacific. We have developed industry-specific competencies that allow us to respond to unique demands and requirements in specific vertical markets

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SITEL is; * World’s Leading BPO. * Handle 3 million contacts every day. * 60000 Employees Worldwide. * 145 centers in 27 countries. * 350 clients * 36 languages * Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row
Designation Sitel Gurgaon is Hiring for UK Voice Process
Job Description Dear Candidate,
Hi

We are pleased to inform you that we have a Job opening in SITEL GURGAON.
Job Profile: Customer Service Professional

Qualification:
> Graduate/Undergraduate/Dropouts
> Experience/Freshers can also apply
>Should be 12th pass

Skills:
> Strong Verbal Communication
> Good command over English language
> Excellent Upselling Skills
> Strong Analytical Skills
>Able to empathize customer needs
>Active listener & have good comprehension power

Job Description:

Customer Support: UK Travel Process

> Responding to customer queries through phone.
> Handling customer inquiries

> Salary up to 2.8 Lacs

Note:
>24*7 Rotational Shifts
>5 days working/2 days rostered offs
>Both side cabs
>Max Age Limit- 32
>Any intake of drugs within 45 days will result in cancellation of candidature

Job location: Gurgaon

Job Type: Full-time permanent position with 24*7 Rotational Shifts. Flexibility in shift timings is essential.
If interested kindly send me your resume on sumit.roy@sitel.com along with your CTC, Expected CTC & Notice period.

Regards,
Sumit Roy
Talent Acquisition

Sitel
0124-6658215
sumit.roy@sitel.com

Desired Profile Please refer to the Job description above
Experience 0 – 3 Years
Industry Type BPO / Call Centre / ITES
Role Associate/Senior Associate -(NonTechnical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education UG – Any Graduate – Any Specialization, Graduation Not Required

PG – Any Postgraduate – Any Specialization, Post Graduation Not Required

Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Compensation:  2,00,000 – 3,25,000 P.A
Location Gurgaon
Keywords Customer Service Customer Support Upselling Voice Process Hiring Travel Process Verbal Communication English Language Talent AcquisitionStrong Analytical Skills BPO and ITES
Contact Sumit/Kajal
Sitel India Limited
Sitel India Pvt. Ltd
12th floor, Block A3, IT/ITES SEZ of M/s DLF Ltd
Near Star Mall, Sector – 30
GURGAON,Haryana,India 122001
Telephone 91-124-665-8215
Website http://http://www.sitel.com

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