Job Detail

Service Now Consultant

Opening - 9

Incedo
Gurgaon
Full Time
Category : Other Salary : Experience(s) : 3 Year

Overview

Contact Details Recruiter Name:Anjana Srivastava Contact Company:Indiabulls Technology Solutions Limited Telephone:8130435185 Email :anjana.srivastava@ibtechnology.com Website:http://www.incedoinc.com

About Incedo

Incedo (formerly a part of the $4Bn Indiabulls Group) is a technology solutions and services provider headquartered in the Bay Area, USA with workforce across North America, South Africa and India (Gurgaon, Bangalore). We specialize in Data & Analytics and Product Engineering Services, with deep expertise in Financial Services, Life Science and Communication Engineering. Our key focus is on Emerging Technologies and Innovation. Our end-to-end capabilities span across Application Services, Infrastructure and Operations. What really differentiates us is: • Strong engineering talent • Focus and passion for innovation • Flat organization structure – responsive engagement models • Agile and flexible delivery and commercial models • Focus on long term partnership with clients We are a young and vibrant organization; our employees are our greatest assets. Our culture allows our employees the freedom to learn experiment and reach the pinnacle of growth. A career at Incedo . offers challenging assignments, world-class working environment, professional management and ample opportunities to train, learn and execute demanding projects, and in turn, get recognition in the form of exceptional rewards. The past 4 years in our journey have seen tremendous growth. Today, we have aspirations to grow bigger and become a global player. It is in line with these new dreams that we have undertaken the re-branding. Our new name signifies our spirit of innovation and our passion to help clients grow leaps and bounds. To know more about us, visit – www.incedoinc.com

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Job Description

Incedo is looking for a candidate who will be responsible for Configuration/Customization of the ServiceNow system including workflows who will be using scripting tools and ServiceNow functionality, create script to automate routine tasks being done in ServiceNow.

Primary Skills :
• Configuration/Customization of the ServiceNow system including workflows
• Uses scripting tools and ServiceNow functionality, create script to automate routine tasks being done in ServiceNow
• Receives specifications from the IT department and delivers a product/release that meets the needs presented.
• Creates Requirements Definitions, and Technical Specifications Documentation
• Articulates technical concepts using easily understandable business language
• Load, manipulate and maintain data between ServiceNow and other systems
• Researches and Deploys new releases and/or enhancements into the ServiceNow live environment
• Developing test plans and deployment for ServiceNow version upgrades
• Performs System and integration testing with sample/live data with Support Services team
• Works directly with IT Management to align ServiceNow with IT organization strategy
• Establish and follow governance to allow for cohesive development from multiple organizations and teams
• Maintains and support ServiceNow operational functions
• Administer the ServiceNow tool including, maintaining business services and configuration item relationships within ServiceNow.
• Build reports, gauges, and home pages
• Identify and define ITIL based business solutions for end users.
• Monitor health, usage and overall compliance of the application

Secondary SKills:
• The candidate must possess hands-on experience with administration and customization of an enterprise service management application, preferably ServiceNow.
• Relevant IT Architecture experience
• Experience with IT Service Management processes (Incident, Problem, Change, Release, SLM, Service Catalog, Configuration Management Database, Asset Management)
• Ability to take up challenges, adapt to the business needs, and stay focused on delivering results are essential to the success of this role.
• Experience with client scripting (JavaScript, HTML) is required.
• General understanding of Networking
• Ability to effectively absorb information from various sources, then analyze and examine data in detail, and draw appropriate conclusions.
• Use general office application tools (e.g. Power Point, Excel, Word, and Visio)
• Certified ServiceNow Administrator required

Salary: Not Disclosed by Recruiter
Industry: Other
Functional Area: Other
Role Category: Other
Role: Other
Keyskills:

ServiceNow

Desired Profile

• Strong presentation skills
• Excellent communication skills
Education:UG -Any Graduate – Any Specialization, Graduation Not Required
PG – Any Postgraduate – Any Specialization, Post Graduation Not Required
Doctorate – Doctorate Not Required, Any Doctorate – Any Specialization
Contact Details

Recruiter Name:Anjana Srivastava

Contact Company:Indiabulls Technology Solutions Limited

Telephone:8130435185

Email :anjana.srivastava@ibtechnology.com

Website:http://www.incedoinc.com

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