Job Detail

Principal Consultant – ERP


Full Time
Category : Principal Consultant - ERP Salary : Experience(s) : 5 Year


About Cognizant

Cognizant (NASDAQ: CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world’s leading companies build stronger businesses. Headquartered in Teaneck, New Jersey (U.S.), Cognizant combines a passion for client satisfaction, technology innovation, deep industry and business process expertise, and a global, collaborative workforce that embodies the future of work. With over 75 development and delivery centers worldwide and approximately 211,500 employees as of December 31, 2014, Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 2000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Visit us online at or follow us on Twitter: Cognizant

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Job Description 
Principal Consultant – ERP(

Job Number:




Functional Architect

Bachelor’s in engineering / Master’s in Business Administration / Chartered Accountant / Bachelor’s or Master’s in Commerce or equivalent industry experience


Business Planning:
• Bring knowledge and understand trends, business/technology best practices, needs and guide/advise existing engagements/give inputs to planning process across people, process, technology and data solutions/recommendations in a particular functional area (domain/technology/product/ infrastructure).

Solution Conceptualization:

• Identify pain areas, opportunities and potential solution offerings by industry/domain with business impact.
• contribute to new solution development, develop transformation tools and templates, productivity enhancement solutions/product ideation.
• Lead new solution offerings development by identifying/defining use cases, writing process blueprints and walkthroughs & collaborate with technology partners/support architects for offering development.
• Define and communicate business/technology solutions in language meaningful to stakeholders in the engagement, such as CBA, ROI, and IRR.

Project Support/Delivery:

• Active involvement and ownership of Requirements and Solution Design Phase of delivery engagements, creating the business blueprint, (too heavy.
• it should be a supporting role) identifying gaps and recommending development/process changes, system configuration design, creation of test scenarios, migration plans.
• Provide engagement oversight in areas of specialization as and when called upon.
• Monitor AVM SLAs , address ticket resolution escalations, and drive bestinclass process adaptation.
• Client Expectation Management Deliver and measure value pre, during, & post delivery engagements.
• Ensure client satisfaction.
• Help customers execute organizational change programs.
• Develop quality deliverables with focus on qualitative and quantitative business case, value props, roadmap, ROI analysis etc.

Sales Support:

• Contribute to Account Mining & Penetration efforts with active participation in customer planning process including strategic planning phase vs execution phase.
• Drive RFP Response & Improving Quality of Response (more business value focused), structures solutions in terms of scoping, effort.
• Work with SME groups across domains/products to provide a complete end to end solution, including estimates and definition of critical factors, assumptions, and risks.
• Contribute to transformational and consulting deals vs staff aug.
• Drive oral presentations to the customers in area of domain/product expertise.

Client Management/Relationship Management:

• Proactively develop relationships with functional owners.
• Navigate client’s organization to identify the right sponsors for a given solution.
• Support alignment with third party vendor in an engagement wherever applicable (don’t think this should appear here).
• Support Expectation Management, Client Satisfaction Management, and Risk Management.
• Deliver and measure value pre, during, and post engagement and communicate to stakeholders.

Market Scan & Brand Building (Added Opportunity Identification):

• Bring working knowledge of customer business domain and/or product within a specific industry vertical/domain.
• Conduct secondary research on domain/industry specific solutions.
• Bring an understanding of competitive landscape.
• Identify key trends and forecasts in the given area of domain/industry.
• Prepare collateral, publications, technology papers etc for distribution.
• Work with account teams to develop and deliver new logos.
• Work on opportunity identification, prioritization and input to the qualification process.
• Contribute to GTM activities with partners, vendors, industry analysts etc through active mindshare gain Webinars, White papers, speaking events etc.

Knowledge Management:

• Contribute TL, Design, PoV, tools, templates, case studies etc artifacts into the knowledge management repository.
• Ensure all engagement artifacts are stored on knowledge repositories.
• Conduct quality review of KM artifacts prior to posting.

People Management:

• Active participation in recruitment activities identify and hire.
• Coaching & Mentoring junior talent.
• Conducting midyear and YEA feedback sessions.
• Goal and expectation setting for new and existing resources.
• Motivate through rewards and recognition, organize team events/initiatives.
• Conduct Engagement.
• Performance Reviews.
• Demonstrate understanding and skillful handling of people issues.
• Identify skill gaps and create training courses around domain/product areas.
• Work with the Academy to plan the training calendar.


 Technical Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 EBS-Mobile Supply Chain Apps PL3 Required
2 EBS-Warehouse Shipping PL3 Required
3 EBS-Receivables PL3 Desired
4 EBS-iReceivables PL3 Desired
5 EBS-Inventory Management PL3 Required
6 EBS-General Ledger PL3 Desired
7 EBS-Cost Management PL3 Required
8 EBS-Cash Management PL3 Desired
9 EBS-Warehouse Management PL3 Required

Domain Skills

SNo Primary Skill Proficiency Level * Rqrd./Dsrd.
1 Sourcing NA Required
2 Order NA Required
3 Demand Management NA Required

* Proficiency Legends

Proficiency Level Generic Reference
PL1 The associate has basic awareness and comprehension of the skill and is in the process of acquiring this skill through various channels.
PL2 The associate possesses working knowledge of the skill, and can actively and independently apply this skill in engagements and projects.
PL3 The associate has comprehensive, in-depth and specialized knowledge of the skill. She / he has extensively demonstrated successful application of the skill in engagements or projects.
PL4 The associate can function as a subject matter expert for this skill. The associate is capable of analyzing, evaluating and synthesizing solutions using the skill.

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