Job Detail

MPesa Business Development(DM\Manger-MPesa)

Vodafone ( On Roll )

Various Location of Uttar Pradesh
Full Time
Category : Business Development Salary : Experience(s) : 4 Year


About Vodafone

Vodafone Shared Services India is a multi-function shared service centre that started out as a Customer Operations provider to Vodafone India. We are today, an established, full service and multi-function centre and have quickly grown to a size of 8000+ people across Pune, Bangalore, Chennai, and Ahmedabad. We offer a deep portfolio of services across key verticals like Technology, Customer Operations, Enterprise, Finance, Networks,Business Intelligence &Analytics, and Human Resources to over 23 Vodafone markets and several Vodafone Group companies. Through our journey of exponential growth, excellent service delivery and robust employee engagement, we have realised that we’re at our best, when you’re at yours. That’s why we give you the freedom to succeed in everything you do when you work with us.

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MPesa Business Development(DM\Manger-MPesa) – GOR000009

Allahabad-Uttar Pradesh-India


Role purpose:


Responsible for creating and fulfilling demand for m-paisa at the zone. The person will be responsible for managing the development of channel, eco systems, merchant networks and manpower pool. One of the key functions shall be to support the zone prepaid team in customer acquisition, agent expansion and merchant roll out.

Key accountabilities and decision ownership:


·         Develop & own zone business plan to drive subscriber penetration, revenue growth and brand leadership in the zone

·         Drive implementation of agreed business plan in sales, marketing and eco system development to meet biz goals for zone

·         Develop the team of Alt PSR to make it best in class through strong formal and informal training and guidance

·         Develop a strong  and efficient distribution mix  to  ensure market penetration, quality of service  & compliance with regulatory requirement

·         Define  parameters and plan for merchant sign ups to create an effective eco system in urban and rural markets

·         Efficient execution of all channel engagement and consumer promotion programs

·         Maintain visibility at each of the touch points for m-paisa across telco and alternate channel

·         Joint working with ZH, DAM, BM, RM, Branch Lead, PSR, Alt PSR and DSE for execution of agreed roadmap

·         Single point of contact for all m-paisa development work in the zone inter phasing between ZCSI, ZME and sales teams

·         Optimize utilization of funds for visibility, promotions and trade engagement

·         Incorporate best practices from across the circle and other businesses to improve business

·         Continuous improvement in operational quality and high level of customer satisfaction


Channel Distribution and Banking

Job Type

: Full-time

Employment Type : Permanent

Closing Date

: 26-Mar-16, 5:29:00 AM


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