Job Detail

Genpact Spot Offer for Voice Process (Opening -10)

Genpact India

Genpact
Gurgaon
Shift
Category : Voice/Non-Voice Process Salary : ₹350,000 Experience(s) : 0 Year

Overview

Venue : Genpact Office, Plot no 22A, sector 18, udyog vihar, Gurgaon. nearest metro station: Iffco chowk. Landmark: Airtel Building. Time : 11 AM - 3 PM, Interested candidates Kindly Contact Bhawna Khatri : 8860035130 Email- bhawna.khatri@genpact.com

About Genpact

Genpact (NYSE: G) stands for “generating business impact.” We architect the Lean DigitalSM enterprise through a unique approach that reimagines our clients’ middle and back offices to generate growth, cost efficiency, and business agility. The result is an advanced operating foundation across a range of functions such as finance and procurement, financial services account servicing, claims management, regulatory affairs, and industrial asset optimization. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500 – and of those, over 10 are in the top 25. Genpact’s expertise is focused on key vertical industries including retail and commercial banking, financial services, capital markets, insurance, healthcare, life sciences, consumer goods/retail, high tech, and industrial manufacturing. Genpact began in 1997 as a business unit within General Electric – and this heritage contributes to our deep understanding of process. As GE made Lean pervasive, Genpact has applied this same industrial engineering ethos to business processes operations. Built with this single-minded passion for process science and operational excellence, Genpact’s patented Smart Enterprise Processes (SEPSM) methodology helps companies reimagine how they operate by integrating effective Systems of EngagementTM, core IT, and Data-to-ActionTM Analytics – resulting in Intelligent OperationsTM for our clients. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company (NYSE: G). Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$ $491.90 million to 70,000+ employees and annual revenues of US$2.28 billion as of December 31, 2014. Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Genpact generates impact quickly because of our more than 17 years of business domain expertise and experience running complex operations for more than 800 large companies – learning from the feedback loop of such extended enterprises and driving our focus on what works and making transformation sustainable. We transform our clients' business, including helping them drive business impact with their digital investments through our Lean Digital approach that combines digital process-centric technologies, design thinking methods focused on the end customer, and Lean principles. We remain loyal to our heritage of operational excellence as an extension of our clients’ business – reflected by what we believe are the best client satisfaction scores in the industry. Genpact’s experienced management team drives client partnerships personally and oversees global operations in 25 countries around the world, with a main office in New York City where key executives and corporate functions are based.

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Designation Genpact Spot Offer for Voice Process || Call 8860035130 – 10 Opening(s)
Job Description Genpact Mega Walk-in Drive For any graduates.

E xperience Range : 0 – 3 Years, Fresher’s also eligible.

Venue : Genpact Office, Plot no 22A, sector 18, udyog vihar,  Gurgaon. 

nearest metro station: Iffco chowk.
Landmark: Airtel Building.
 
Time : 11 AM – 3 PM, 
 
Interested candidates Kindly Contact

Bhawna Khatri : 8860035130
Email- bhawna.khatri@genpact.com

 

We have urgent openings in the below mentioned skill sets in Semi Technical & Customer care ( Day Shift ).
 

Process Associate Semi Technical 

**Excellent command over English – fluency in spoken English and good written English, customer service skills and high energy levels.
**BA/B.sc/B.com/ B. Tech / BCA/ Any degree.
**The candidate should be able to successfully handle customer queries on network related problems, provide telephone/email based troubleshooting assistance and meet customer defined levels of Quality in Operations.
**Candidate should be flexible working in night shifts.
**One Side Cab Provided.
**Job Location Gurgaon
 

Process Associate Customer Care

**BA/Bsc/B.com any degree Expect Technical graduate.
**Previous experience in Customer Service role preferred.
**Must be able to work on flexible schedule.
**Demonstrated proficiency in English
**Provide excellent customer service to our customers
**Freshers with Good communications can also apply
**Result Awaited Candidate Can also Apply.
**Shift Window : 9 am to 9 pm
**Work Location :Gurgaon

Process Associate / Process Developer US/UK Collections.
Requirement:

 

**Any graduate degree or equivalent with a strong academic record.
**Collection experience will be an added advantage.
**Ability to work effectively with numbers to analyze and understand business trends.
**Good Interpersonal and Communication skills.
**Ability to work independently to achieve goals and targets

Responsibilities


**Collect on past due invoices using problem solving-solving and logical reasoning.
**Maintain and customers profile.
**Provide updated on accounts to the customer.

Please carry 2 Resume, Id Proof & Last 3 Salary Slip for Experienced Candidates.

NOTE : For WALK-IN Candidates, mention “Bhawna Khatri” on top of your resume’s as reference.

Thanks & Regards,
BHAWNA KHATRI
HR DIRECT HIRING TEAM
: 8860035130 : bhawna.khatri@genpact.com

Genpact22A, sector 18, Udyog Vihar,
Gurgaon
www.genpact.com

Desired Profile Please refer to the Job description above
Experience 0 – 4 Years
Industry Type BPO / Call Centre / ITES
Role Associate/Senior Associate -(NonTechnical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education UG – Any Graduate – Any Specialization, Graduation Not Required

PG – Any Postgraduate – Any Specialization, Post Graduation Not Required

Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

Compensation:  1,50,000 – 3,50,000 P.A. Montly Incentives, yearly Bonus
Location Gurgaon
Keywords Customer care Executive Collections U.S Process voice Process international domestic U.k Process Troubleshooting tech support technical support executive fresher experience B.tech delhi university IP university BPO Inbound outbound
Contact Hiring Team
GENPACT INDIA
Email BHAWNA.KHATRI@genpact.com
Website http://www.genpact.com

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