Job Detail

Genpact Hiring for Unica_campaign Position!!


Full Time
Category : Assistant Manager/Manager-(Technical) Salary : ₹800,000 Experience(s) : 1 Year


Contact Company:GENPACT INDIA Email Website:

About Genpact

Genpact (NYSE: G) stands for “generating business impact.” We architect the Lean DigitalSM enterprise through a unique approach that reimagines our clients’ middle and back offices to generate growth, cost efficiency, and business agility. The result is an advanced operating foundation across a range of functions such as finance and procurement, financial services account servicing, claims management, regulatory affairs, and industrial asset optimization. Our hundreds of long-term clients include more than one-fourth of the Fortune Global 500 – and of those, over 10 are in the top 25. Genpact’s expertise is focused on key vertical industries including retail and commercial banking, financial services, capital markets, insurance, healthcare, life sciences, consumer goods/retail, high tech, and industrial manufacturing. Genpact began in 1997 as a business unit within General Electric – and this heritage contributes to our deep understanding of process. As GE made Lean pervasive, Genpact has applied this same industrial engineering ethos to business processes operations. Built with this single-minded passion for process science and operational excellence, Genpact’s patented Smart Enterprise Processes (SEPSM) methodology helps companies reimagine how they operate by integrating effective Systems of EngagementTM, core IT, and Data-to-ActionTM Analytics – resulting in Intelligent OperationsTM for our clients. In January 2005, Genpact became an independent company to bring our process expertise and unique DNA in Lean management to clients beyond GE, and then in August 2007, we became a publicly-traded company (NYSE: G). Since December 31, 2005, we have expanded from 19,000+ employees and annual revenues of US$ $491.90 million to 70,000+ employees and annual revenues of US$2.28 billion as of December 31, 2014. Bain Capital became Genpact’s largest shareholder in November 2012, with the strategic objective to grow the company further. Genpact generates impact quickly because of our more than 17 years of business domain expertise and experience running complex operations for more than 800 large companies – learning from the feedback loop of such extended enterprises and driving our focus on what works and making transformation sustainable. We transform our clients' business, including helping them drive business impact with their digital investments through our Lean Digital approach that combines digital process-centric technologies, design thinking methods focused on the end customer, and Lean principles. We remain loyal to our heritage of operational excellence as an extension of our clients’ business – reflected by what we believe are the best client satisfaction scores in the industry. Genpact’s experienced management team drives client partnerships personally and oversees global operations in 25 countries around the world, with a main office in New York City where key executives and corporate functions are based.

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Business Analyst UNICA Campaign Management
Function: Analytics & Research | Location: Tikri, Gurgaon India
The world of business and finance is evolving constantly and organizations need talent that can adapt quickly, think sharp, and constantly find better solutions to on-going business demands. At Genpact, we are looking for all of this and more an insatiable curiosity and an ability to think out of the box when it comes to creating innovative finance solutions for our clients.

We are calling for UNICA professionals who hold engineering graduate/post graduate degrees and can be based in Tikri. We will depend on your skills and in-depth finance know-how to help cater to UNICA development and implementation. We want you to make a difference! And be the difference!

Your responsibilities will include:
Client communication to understand requirements of assigned campaigns
Creation of UNICA flow charts as per requirements mentioned in marketing briefs
Troubleshooting existing flowcharts
Assisting marketing stakeholder in scoping of campaigns through data extractions from corporate data warehouse on Neteeza / DB2
Creation of supporting artefacts such as Execution Plans, Activity Plans etc.

Qualifications and required skills:
Graduate/Post Graduate Engineering
1-3 years of relevant experience
Proficient knowledge of UNICA, campaign management
Excellent communication and presentation skills
Proven experience in leading large global teams

Desired skills:
1-3 years of relevant UNICA and Campaign management experience
Preferably from a banking and finance background
SQL will be preferred
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation.

Salary: INR 3,00,000 – 8,00,000 P.A.
Industry: Banking / Financial Services / Broking
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Voice
Role: Associate/Senior Associate -(Technical)

Business FinanceCampaignsSQLCampaign ManagementUnica CampaignAnalyticsMarketingBusiness AnalysisClient CommunicationData Warehousing

Desired Candidate Profile

Please refer to the Job description above

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