Job Detail

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Executive/senior Executive

Openings: 10 Walkin Interview(16th March to 17th March) from 11 AM

Incedo
Gurgaon
Shift
Category : Associates/Sr.Associates (Non-Tech) Salary : ₹200,000 Experience(s) : 0 Year

Overview

Contact Details Recruiter Name:Anjana Srivastava Contact Company:Indiabulls Technology Solutions Limited Telephone:8130435185 Website:http://www.incedoinc.com

About Incedo

Incedo (formerly a part of the $4Bn Indiabulls Group) is a technology solutions and services provider headquartered in the Bay Area, USA with workforce across North America, South Africa and India (Gurgaon, Bangalore). We specialize in Data & Analytics and Product Engineering Services, with deep expertise in Financial Services, Life Science and Communication Engineering. Our key focus is on Emerging Technologies and Innovation. Our end-to-end capabilities span across Application Services, Infrastructure and Operations. What really differentiates us is: • Strong engineering talent • Focus and passion for innovation • Flat organization structure – responsive engagement models • Agile and flexible delivery and commercial models • Focus on long term partnership with clients We are a young and vibrant organization; our employees are our greatest assets. Our culture allows our employees the freedom to learn experiment and reach the pinnacle of growth. A career at Incedo . offers challenging assignments, world-class working environment, professional management and ample opportunities to train, learn and execute demanding projects, and in turn, get recognition in the form of exceptional rewards. The past 4 years in our journey have seen tremendous growth. Today, we have aspirations to grow bigger and become a global player. It is in line with these new dreams that we have undertaken the re-branding. Our new name signifies our spirit of innovation and our passion to help clients grow leaps and bounds. To know more about us, visit – www.incedoinc.com

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Job Description

We are looking for  Executives/ Sr Executives for a voice based customer service process. The Candidate should be responsible for providing support to customers via calls and E- mails in a timely and professional manner. The candidate will act as a basic point of contact for customer complaints, queries, request, feedback etc.

Primary Skills

1.Candidate should have excellent command over English, should be able to escalate all critical customer issues to appropriate management levels.
2. Aim to resolve as many issues as possible in first time customer interaction.

Secondary Skills
1. Should have good typing speed and Knowledge of Excel.

2. Freshers with good communication skills are eligible to apply.

For further queries call at – 8130435185

Recruiter Name:Anjana Srivastava
Contact Company:Indiabulls Technology Solutions Limited
Telephone:8130435185
Website:http://www.incedoinc.com

0 – 4 Years
INR 1,00,000 – 2,00,000 P.A.
Incentives, Subsidised Meal

Salary: INR 1,00,000 – 2,00,000 P.A. Incentives, Subsidised Meal
Industry: BPO / Call Centre / ITES
Functional Area: ITES, BPO, KPO, LPO, Customer Service, Operations
Role Category: Associate/Senior Associate -(NonTechnical)
Role: Associate/Senior Associate -(NonTechnical)
Keyskills:

CCE/CSE/Customer Care/day Shift/Voice process/CSR/Customer Service

Desired Profile

  • Candidate should have good communication skills.
  • Should be fluent in English and  Hindi
    Should have good typing speed and Knowledge of Excel.
  • Looking for immediate joiners.
  • Should be comfortable with day Shift
  • Should be comfortable in commuting on his own

Education:UG -Any Graduate, Graduation Not Required
PG – Any Postgraduate, Post Graduation Not Required
Doctorate – Any Doctorate – Any Specialization, Doctorate Not Required

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