Job Description: – Inbound Customer Service / Upselling.

 Interface with customers via inbound or outbound calls or the Internet for the purpose of passively (i.e.; order taking) or actively selling products and services.

Roles & Responsibilities: –

• Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.
• Clarify customer requirements; probe for and confirm understanding of requirements or problem.
• Support customers across Telecommunication, Financial Services & Healthcare vertical.
• Conduct needs-based selling by using non-scripted probing techniques to determine customer needs and to offer the most appropriate product or service to address their needs. 

Candidate Profile-

• Any Graduate fresher OR Under-Graduate / drop out / pursuing with 6 months international calling experience.
• BE/Btech fresher’s are not eligible.
• Excellent verbal and written communication skills.
• Flexible with 24/7 Environment.
• Salary up to 26,000 take home & attractive Incentives amount.

Additional Benefits-

• Two way A/C cabs. (Convergys was awarded for best in industry transport service).
• Medical insurance worth 1 lakhs.
• Group Term Life Insurance / Group Personal accident Insurance worth 5 lakhs
• Gratuity
• Education Assistance plan – Annual entitlement of up to INR 24,000.
• Employee / Corporate discounts at majority of Retail Chains / Hospitals / Laboratories.

For telephonic interview or to inquire about more job openings, please connect with Convergys Hiring Specialist OR Walk-In at below mentioned address nearest to you location:- 

Walk in to Convergys Recruitment Center:

Gurgaon: 

• Unitech Cyber Park, Tower A, Ground Floor, Sector 39, Gurgaon. Contact Nishtha Sethi@ 8826198113 OR Apurva @ 8527091730.
• Bestech Business Park, Ground floor, Sector 48, Sohna Road, Gurgaon

South Delhi:

• 4B, 1st floor, Taimoor Nagar, New Friends Colony, Opp. to Taimoor Nagar Gurudwara. Contact Shelly @ 8826295819 OR Joy @ 8826295825.

• E2/10, 2^nd floor, Malviya Nagar Main Market, Opp. Subway fast food shop. Contact Shristi @ 8527091724 OR Ruchi – 8527091723.

West Delhi:

• C-3, J1/164, Rajouri Garden, Opp. Metro Pillar No. 404, close by Rajouri Garden Metro Station. Contact Shanu @8826198110 OR Priyanka @ 8826198103.