Job Detail

Call Center Executive (day/night Shift) – 2 Opening(s)

CMS

CMS
Ahmadabad
Shift
Category : Call Center Salary : ₹100,000 Experience(s) : 0 Year

Overview

Contact Dyuti Vihan CMS Info Systems Pvt Ltd Telephone 022-39257350

About CMS

As one of India’s top IT services firms, CMS Info Systems has support infrastructure spread across 30 branches and 220 direct support locations in India. CMS provides complete solutions to large corporations across all sectors, including banking, insurance, retail, telecom and manufacturing. CMS IT Services (A Blackstone Portfolio Company) provides new, cost effective and cutting edge IT infrastructure solutions that are reliable, resilient and responsive. We have extensive experience in managing complex IT implementation projects and integration of emerging technologies in a dynamic environment. CMS’ Managed IT Services includes high quality, end-to-end IT infrastructure solutions to cost-effectively manage your IT operations efficiently. CMS’ Product Support Services includes superior technical support with access to certified skilled expertise, secure processes and innovative technology support solutions. CMS’s IT Support Services ensures that the functioning of your systems is optimized with end user support and data center management. CMS’s System Integration Services includes cutting edge solutions to install and integrate hardware and software to manage complex IT implementation projects successfully. CMS partners with leading IT vendors such as IBM, HP, 3Com, Oracle, Acer, Lexmark and Oce, to ensure that clients benefit from the latest cutting-edge technology.

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CMS Info Systems Ltd. is a leading cash management service provider in the country with 20000+ employees are working across country offering wide range of cash management services
Designation Call Center Executive (day/night Shift) – 2 Opening(s)
Job Description 1) Call Forwarding, Receiving & Confirming
2) handle customer inquiries both telephonically and by email
3) manage and resolve customer complaints
4) identify and escalate priority issues
5) route calls to appropriate resource
6) document all call information according to standard operating procedures
Desired Profile Please refer to the Job description above
Experience 0 – 1 Years
Industry Type Banking / Financial Services / Broking
Role Associate/Senior Associate -(NonTechnical)
Functional Area ITES, BPO, KPO, LPO, Customer Service, Operations
Education UG – Any Graduate – Any Specialization, Graduation Not Required

PG – Post Graduation Not Required

Doctorate – Doctorate Not Required

Compensation:  50,000 – 1,00,000 P.A
Location Ahmedabad
Keywords Call Center
Contact Mehak
CMS Info Systems Pvt Ltd

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